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Welcome
to Our Blog
We post blogs monthly which focus on the outsourcing industry, seeking to share our knowledge with you, our valuable partner!
Marketing Corp
Dec 5, 20232 min read
Outsourcing During a Slowing Economy? WHAT?
Outsourcing during a recession can offer several advantages to companies looking to navigate challenging economic conditions. While the...
70 views0 comments
Marketing Corp
Nov 6, 20233 min read
Why Outsourcing to Africa Is a Great Idea
Outsourcing has become an integral part of modern business strategies, with companies looking for cost-effective solutions and access to...
97 views0 comments
Marketing Corp
Oct 4, 20232 min read
The Power of #BuweloGives: Making a Difference Through Corporate Social Responsibility
I an era where businesses are not just seen as profit-driven entities but as responsible members of society, the concept of Corporate...
61 views0 comments
Marketing Corp
Jul 18, 20232 min read
ChatGPT and other AI platforms are Changing Contact Centers For the Better
ChatGPT and other AI platforms are creating new ways to handle customer service calls that have the potential to radically change the way...
101 views0 comments
Marketing Corp
Jun 5, 20231 min read
Why Do Businesses Outsource?
There are several reasons why a company might consider outsourcing certain functions or processes. One of the most common reasons is to...
84 views0 comments
Marketing Corp
May 9, 20232 min read
Finding Better CX Talent OffShore
Every day, companies are faced with the challenge of finding and hiring the best talent. The challenge is even more acute when it comes...
73 views0 comments
Marketing Corp
Apr 18, 20232 min read
The 5 Myths About Offshoring Your Call Center
There are many myths that surround offshore call center outsourcing, we’re only naming five. Here's why they're just that - myths. Myth...
98 views0 comments
Marketing Corp
Apr 4, 20231 min read
Attrition is Killing Your CX
Did you know that it costs an average of $6,625 to replace a single customer care agent? If you have 100 agents with 50% annual...
121 views0 comments
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